Terms & Conditions

1. Introduction

These terms and conditions govern your use of the WaxDigger website (waxdigger.co.uk) and any purchases you make from us. By using our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. About us

WaxDigger is an independent online vinyl record retailer based in the United Kingdom. For any questions or concerns, please contact us at [email protected].

3. Products and pricing

• All prices are listed in British Pounds (GBP) and include VAT where applicable.
• We make every effort to ensure product descriptions and grading are accurate, but minor errors may occur.
• Product images are representative. For secondhand records, the actual item may differ slightly from the photo.
• We reserve the right to change prices at any time without prior notice. The price at the time of your order is the price you pay.
• All records are graded using the Goldmine grading standard unless otherwise stated.

4. Orders and payment

• Placing an order constitutes an offer to purchase. We reserve the right to decline any order.
• You will receive an order confirmation email. This does not guarantee acceptance; acceptance occurs when we dispatch your order.
• Payment is taken at the time of order via our secure payment provider.
• All orders are subject to availability. If an item is unavailable, we will notify you and offer a full refund.

5. Shipping and delivery

• We ship within the UK and internationally. Shipping costs are calculated at checkout based on destination and weight.
• UK orders are typically dispatched within 1-2 business days and delivered within 2-5 business days.
• International delivery times vary by destination and can take 5-21 business days.
• All records are packaged carefully using appropriate mailers to prevent damage in transit.
• Risk of loss transfers to you upon delivery. If an order is lost or damaged in transit, please contact us promptly.

6. Returns and refunds

Please see our full Returns & Refunds policy for details on how to return an item and our refund process.

7. Intellectual property

All content on this website, including text, images, logos, and design, is owned by or licensed to WaxDigger. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of liability

To the fullest extent permitted by law, WaxDigger shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

9. Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to these terms

We may update these terms from time to time. The updated version will be posted on this page with a revised "last updated" date. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact

If you have any questions about these terms, please contact us at [email protected].